Terms of Service

Shipping

  • Electric bikes shipped to Ontario in Canada qualifies for free shipping.
  • We currently do not ship to Yukon Territory, Northwest Territories, and Nunavut.
  • In-stock items usually ship within 1-2 weeks after confirmation of the payment and the delivery times will depend on the shipping address.
  • Delivery dates are estimated. It can be impacted by transport delays, weather condition, high volume, labor shortages and supply limits.
  • Signature upon delivery may be required.

On all International orders, apart from the shipping cost, it is the customer’s responsibility to pay the import and customs duties and fees that are incurred as a result of the shipment.

It is the responsibility of each customer to make sure they comply with all of their local/state/federal rules concerning the import and use of electric bicycles.

Shipping costs are non-refundable and the customer is responsible for paying for their own shipping costs for returning their item. The customer should consider using a trackable shipping service or purchasing shipping insurance.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please note vBite are not responsible for any damaged, lost, or stolen items due to any parcel service weakness.